The New Feis App!

General Information

• What’s new in the updated app?
• Why have we rebuilt the FEIS app?
• What are the minimum requirements for the new app?
• Is the new Feis app compatible with my device?

Updating to the new look FEIS App

• How do I update FEIS to the new app?
• How long will the update take?
• What data will be transferred to the new app?
• Will my data be secure during the update?

Account and Login

• How do I log in to the new app?
• Can I access the old app once I have updated?

Subscription and Purchase Information

• How will my subscription be affected by the update?
• Will my old track purchases be available in the new app?
• What will happen to my billing?
• What if my subscription doesn't update correctly?
• Are the subscription levels the same in the new app?
• What price are the new Feis app subscriptions?

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Using the new app

• How do I navigate the new app?
• Where can I find my playlists?
• What if I can’t see my old playlists?

Troubleshooting

• What should I do if I encounter an issue?
• How can I contact support?