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Need Help?

Troubleshooting

  • I'm experiencing an issue with the app. How can I get help?
  • Why does my Feis app take up so much storage on my device?
  • My question isn't covered by any of the FAQs. Help!

Connectivity, Devices and Access

  • I don't have access to WiFi in my studio. Can I still use the Feis app to play music?
  • How many devices can I access the Feis app from at one time?
  • Why am I having connection issues?
  • How do I connect to my SONOS system?
  • How do I get the Feis app to work via Bluetooth?
  • Can I access the Feis app on my Apple watch?
See all 7 articles

Music

  • Some of the music tracks appear grayed out. Why?
  • Where can I access my playlists, favorites and recently played tracks?
  • How do I create a playlist?
  • How do I download a track for use offline?
  • Can I download entire playlists?
  • Why does the music keep pausing and stopping?
See all 7 articles

Subscription, Settings and Login

  • How do I change my organization/region settings?
  • I dance for CLRG and have changed regions. How do I change my region settings?
  • How do I upgrade my subscription?
  • How do I cancel my subscription?
  • How do I install the Feis app?
  • How do I update my Feis app?
See all 15 articles

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